DocuPanda Processor and Sub-Processor List

Last updated: May 13, 2024

1. Definitions

  1. 1.1. Customer: The owner of a DocuPanda account.
  2. 1.2. Service(s): DocuPanda Document Repository and Compute Services.
  3. 1.3. Customer Files: The data a DocuPanda Customer uploads to a DocuPanda Service.
    • Individual Accounts
      • Joint Data Controller: Customer
      • Joint Data Controller: DocuPanda
    • Organization Accounts
      • Data Controller: Customer
      • Data Processor: DocuPanda
  4. 1.4. Customer Account Data: The data DocuPanda collects from the Customer to operate their DocuPanda account regardless of the DocuPanda Service used.
    • Data Controller: DocuPanda

2. DocuPanda Customer Account Data List

  1. 2.1. DocuPanda considers the following Customer Account Data elements as potential sources for Customer personal information. We may collect these data depending on the services you use and the features you activate or use.
    • email address
    • name (first or last or both)
    • physical address including street/city/country/postal code/zipcode
    • phone number
    • last-4 digits of credit card
    • credit card expiry date
    • computer name(s)
    • drive name(s) assigned to each computer
    • TCP/IP address

3. Table of Sub-Processors for Customer Files and Processors for Customer Account Data

CompanyFunctionLocation of Facility/Business
Amazon Web ServicesData storage and compute for DocuPanda servicesWorldwide
Microsoft AzureCompute services for DocuPandaWorldwide
VercelDistributed website hosting infrastructureWorldwide

4. Table of Processors and Sub-Processors for Customer Files

CompanyFunctionLocation of Facility/Business
MixpanelCustomer analyticsSan Francisco, California, USA
IntercomCustomer supportSan Francisco, California, USA
HubSpotSales, CRMBoston, Massachusetts, USA
StripePayment processorSan Francisco, California, USA
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